MESSENGER MARKETING CASE STUDIES
Working with different industries requires understanding to what the client needs to help their business grow. Here are some of the projects we did for a few clients that you may take interest in. Talk to us today and we’ll help you automating your messenger chat.
Ser Seng Turtle Soup Restaurant Table Reservation
- 40x more inquiries
- Easier reservation method
Challenges & Objectives
- Ser Seng wanted to know insights of people before releasing a new item on their menu. We wanted to make sure that these people would be able to use the voucher given to them.
- Ser Seng also wants to increase the number of reservations made in the restaurant
- Making table reservations easier for patrons
- Patrons to receive confirmation message after their reservation and a reminder with directions to the restaurant a few hours before their reservation
Solution & Strategy
- A voucher is automatically sent to the survey taker through messenger. After a week, we send them a follow up message whether they have used their vouchers or not.
- If they haven’t, they are given an option to reserve a table via messenger.
- We also added a link on social media posts and ads that will direct them to messenger to make their reservation.
- We developed a message flow that will get all important details for the reservation
- Reservation date
- Preferred time
- Number of people
- This data is stored to a sheet for reference. The admins will be alerted when a reservation has been made.
Patron will also receive a reminder message a day before their table reservation.
Why us for Messenger Marketing in Singapore?
Skubbs Station is one of the three Manychat partner agencies in Singapore. We are one of the experts in the field of messenger marketing with expertise in restaurants, ecommerce, financial consultancy and more. We make sure that we our clients’ customers can nurture their leads into sales with Messenger Marketing.
Pricing and Packages
|SMS Blast Marketing||CRM + Marketing Automation and eDM||Email Send out|
|$600||$850 per month||$900 per month|